Please familiarize yourself with the Terms & Conditions listed on this page. In having a wholesale account with Paper Rose, you agree to the terms and conditions outlined below:
PAYMENT METHODS, REFUNDS & BACKORDERS
We offer two payment methods: PayPal or Credit card. Card details are processed securely and we do not store the information.
If there is anything that we can not supply from an order, it will either be refunded to your card or PayPal account OR put on backorder, depending on the expected wait time and quantity ordered.
Sale of goods is final - refunds or exchanges are not offered unless a product is faulty, in which case it must be returned to us for testing and a replacement will be arranged if necessary.
We now use Australia Post for all shipping within Australia. Please allow 2-3 business days for the team here at Paper Rose to process and dispatch your order.
The flat rate shipping charge is $11 for Australia Post ‘Standard with Signature’.
Orders over $300 qualify for free ‘Standard with Signature’ shipping.
If you require your order urgently, Express Post can be added to your cart as a line item - it is the first option on the Quick Order Form. We advise that you either call (08) 8388 1821 or email firstname.lastname@example.org to notify us so that we can process your order as quickly as possible.
We offer two shipping options for international wholesale orders.
Orders under AUD$500 can be sent with Australia Post or DHL Express.
Orders over AUD$500 must be sent with DHL Express for security reasons.
Duties and taxes may be charged by the customs authorities in your country. Payment of these is the responsibility of the importer and Paper Rose is not responsible for any charges incurred.
Unauthorized Sale of Proprietary & Intellectual Property
Paper Rose products are created and designed by our team of designers and are sold under the trademarked brand ‘Paper Rose’.
Any wholesale customer found selling, distributing or promoting counterfeit dies and stamps which have been copied in whole or in part from our range of Paper Rose products will be issued a ‘Cease and Desist’ letter requesting that they:
Upon receipt of this letter, they will be given 7 business days to comply with the requests and submit the information and written assurances, failing which: