TERMS & CONDITIONS

APPLYING FOR A WHOLESALE ACCOUNT

To qualify for a wholesale account, a business must:

  1. Have a registered ABN;
  2. Have either a bricks and mortar store (not a residential property) and/or an established online store with a domain name (ie, not an Etsy, Ebay, or other similar store);
  3. Have a primary focus on reselling goods - our wholesale policy necessitates the reselling of goods at significant volumes, which is reflected in our minimum order requirements;
  4. Meet the wholesale terms and conditions outlined below.

Paper Rose Studio reserves the right to approve or decline wholesale requests based on available information.

Wholesale account applications are reviewed on a case by case basis.

Please note: We do not offer wholesale discounts to cardmakers wishing to purchase product to make cards that will be sold. Wholesale accounts are provided for the resale of product. 

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Please familiarize yourself with the Terms & Conditions listed on this page. In having a wholesale account with Paper Rose, you agree to the terms and conditions outlined below:

  1. Minimum opening order of $400
  2. Minimum reorder value of $150
  3. Payment on dispatch
  4. Sale of goods is final - refunds or exchanges are not offered unless a product is faulty, in which case it must be returned to us for testing and a replacement will be arranged if necessary.
  5. Paper Rose reserves the right to terminate the wholesale account of any business found selling counterfeit or knock-offs (copies) of Paper Rose products.
  6. Paper Rose reserves the right to revise these Terms and Conditions at their own discretion at any time.

Please note that quilting products are not eligible for wholesale discount as they are already heavily discounted. Any quilting products in a wholesale order will be refunded.

PAYMENT METHODS, REFUNDS & BACKORDERS

We offer two payment methods: PayPal or Credit card. Card details are processed securely and we do not store the information.

If there is anything that we can not supply from an order, it will either be refunded to your card or PayPal account OR put on backorder, depending on the expected wait time and quantity ordered.

Sale of goods is final - refunds or exchanges are not offered unless a product is faulty, in which case it must be returned to us for testing and a replacement will be arranged if necessary.

SHIPPING

WITHIN AUSTRALIA

We use Australia Post, TNT Express or Toll Logistics for all shipping within Australia. Please allow 2-3 business days for the team here at Paper Rose to process and dispatch your order. During peak cardmaking season this may extend a little!

The flat rate shipping charge for all orders under $350 is $25 for Australia Post ‘Standard with Signature’.

Orders over $350 qualify for free ‘Standard with Signature’ shipping.

If you require your order urgently, Express Post can be purchased for an extra cost of $25

We advise that you either call (08) 8388 1821 or email sales@paperrose.com.au to notify us so that we can process your order as quickly as possible.

INTERNATIONAL

We offer two shipping options for international wholesale orders.

Orders under AUD$250 can be sent with Australia Post or DHL Express.

Orders over AUD$250 must be sent with DHL Express for security reasons.

                           ******International Shipping Update******

Orders over US$400 Nett may be elegible for our 10% CAPPED price shipping.

If your order is made up of Greater Than 70% Paper Packs shipping will be charged at 15% of your Order Value.

There is no shipping fee at checkout - the parcel must be weighed and a freight invoice will be sent after.

Duties and taxes may be charged by the customs authorities in your country. Payment of these is the responsibility of the importer and Paper Rose is not responsible for any charges incurred. 

Wholesale customers importing to the USA should be aware that duties and taxes may be charged by the US government. For more information, click here.

COUNTERFEIT PRODUCT

Unauthorized Sale of Proprietary & Intellectual Property

Paper Rose products are created and designed by our team of designers and are sold under the trademarked brand ‘Paper Rose’.

Any wholesale customer found selling, distributing or promoting counterfeit dies and stamps which have been copied in whole or in part from our range of Paper Rose products will be issued a ‘Cease and Desist’ letter requesting that they:

  1. Immediately ‘Cease and Desist’ from selling and distributing the illegal, counterfeit dies and stamps which have been copied in whole or in part from our range of Paper Rose products and designs and sold under any unauthorised brand name.
  2. Destroy these metal craft dies and stamps and remove any marketing material and or digital images promoting the sale or distribution of counterfeit dies and stamps which have been copied in whole or in part from our range of products and sold under any unauthorised brand name.
  3. Provide written assurances to Paper Rose that they have complied with these directives and will not in the future accept for sale, import or sell any illegal copies of our Metal Dies, Stamps or other products.

Upon receipt of this letter, they will be given 7 business days to comply with the requests and submit the information and written assurances, failing which:

  1. Their wholesale account will be terminated and access revoked
  2. We shall be free to initiate any suitable and applicable legal action against them or any person responsible for the same under the general laws of protection of intellectual property of Australia.